Frequently Asked Questions

Find answers to common questions about QSourcer.com, including features, subscriptions, and account management.

General

  • How do I contact support if I have issues?

    You can contact us directly at support[at]qsourcer.com

Product

  • What does qsourcer.com solve?

    QSourcer.com makes finding talent on LinkedIn simple by using AI to turn job descriptions into precise Boolean queries. It’s perfect for HR professionals and recruiters who want faster, smarter sourcing.

  • What is a LinkedIn X-ray search?

    A LinkedIn X-ray search uses Google or other search engines to find LinkedIn profiles, even those hidden or unavailable in native LinkedIn searches.

  • What is a LinkedIn native Boolean search?

    It’s a way to refine profile searches within LinkedIn by combining keywords with terms like AND, OR, and NOT to target specific results.

  • Can I search for candidates in specific locations?

    Yes! You can choose a country, and the AI automatically includes city or region details from the job description.

  • Does qsourcer.com support any language?

    Yes! You can use it in any language. In the future, we’ll add automatic translations for even easier cross-border sourcing.

  • How does the AI-driven keyword manager work?

    The AI analyzes job descriptions to extract and expand relevant keywords. You can select the best ones to create highly targeted Boolean queries.

  • Is qsourcer.com easy to use?

    Absolutely! It’s designed with an intuitive dashboard and straightforward workflows, making it perfect for beginners and experts alike.

  • Does it require LinkedIn Premium or Sales Navigator?

    No, qsourcer.com works independently of LinkedIn Premium or Sales Navigator. You can use it with native or X-ray searches.

  • How do I get started?

    Sign up today and try qsourcer.com for free! Start creating smarter searches and finding the talent you need.

Subscription

  • Is QSourcer free to use?

    Yes, we offer a free account that includes 5 job credits, ideal for trying out qsourcer.com.

  • How much does QSourcer cost?

    We offer three plans:

    • Free Plan: Includes 5 job credits per month.
    • PRO Plan: 100 monthly job credits for $8.99/month or $89/year (2 months free).
    • PREMIUM Plan: 250 monthly job credits for $14.99/month or $149/year (2 months free).

  • What is the difference between the free and paid versions?

    With the free plan, you get 5 job credits and access to the LinkedIn X-ray Boolean search feature. With the PRO and PREMIUM plans, you get monthly job credits and access to both LinkedIn X-ray and native Boolean search features.

  • What are job credits, and how do they work?

    Job credits are used to submit job descriptions into the service. Each submission consumes 1 job credit.

  • Will unused job credits carry over to the next month?

    No, job credits reset every month, and your account will be credited with the monthly allotment for your plan.

  • Do job credits expire?

    Monthly job credits are valid only for the current billing cycle and reset at the end of the billing cycle. Credits from cancelled or downgraded plans will not carry over.

  • Can I cancel my subscription at any time?

    Yes, you can cancel anytime via the Stripe billing portal, accessible through the menu or your account settings page.

  • Do you offer discounts or promotions?

    Yes, our yearly plans include 2 months free! Additionally, we periodically provide discount coupons that can be redeemed on the Stripe checkout page.

  • Do I get access immediately after payment?

    Yes, once your payment is processed, your account will be updated and ready for use immediately.

  • How can I use a coupon?

    When choosing a paid plan, enter your coupon code in the "Add promotion code" field on the Stripe checkout page.

  • What payment methods do you support?

    We accept payments via major credit and debit cards, including:

    • MasterCard
    • VISA
    • American Express
    • iDeal, SOFORT, Bancontact, Przelewy24, Giropay, EPS, GrabPay, AliPay, and more.

  • Is my payment information secure?

    Yes, your payment information is secure. We use Stripe for all financial transactions, and no card data is stored by QSourcer. Stripe adheres to bank-level security standards.

  • Can I receive a receipt or invoice for my payment?

    Yes, a receipt and invoice will be emailed to you after payment.

  • Do you provide refunds?

    Refunds are available within 14 days of purchase, provided you have not used more than 5 job credits included in your plan. To request a refund, email us at support[at]qsourcer.com from the email address associated with your account.

  • What should I do if my payment card is declined?

    If your card is declined:

    1. Disable any VPN or proxy server.
    2. Ensure your name, CVC, and postal code match your card and bank records.
    3. Make sure your card's country matches your billing country.
    4. Verify that 3D Secure or similar authentication is enabled with your bank.

    If issues persist, contact your bank for further assistance.

  • What happens to my data if I cancel my subscription?

    Your data will remain accessible for 30 days after cancellation. After this period, it will be permanently deleted unless you renew your subscription.

  • Can I share my account with others?

    Each QSourcer account is for individual use. Sharing accounts violates our terms of service and may result in account suspension.

  • Do you support team accounts or multiple users?

    Currently, QSourcer is designed for individual accounts. Team accounts are on our roadmap for future development.